Gli Angeli di Padre Pio

The “Angeli di Padre Pio” extra-hospital unit has 42 rooms accessible with any type of aid (wheelchair, walker, lift) and equipped with a bathroom equipped for the disabled and an air conditioning system.

The rooms are equipped with a bedside table, a cabinet, a plate holder, a table / desk, a TV and a wall unit equipped with a removable totem to ensure privacy for every patient.

For each bed position there is an active light point and an intercom system, which allows direct contact between the user and the healthcare worker in the nursing front office.

The Foundation, by express will of the Friars Minor Cappuccini of the Religious province of Sant’Angelo e Padre Pio, makes available for free beds for a parent of the child that is recovered in the family room.

The family rooms of “Gli Angeli di Padre Pio” are 15, therefore one of the parents (or relative) can stay night and day with the recovered child for the rehabilitation, like what happens in some centers of excellence for hospitals for newborns that have to be recovered for a long time, in order to strengthen the family unit in the management of the newborn before the discharge.

In this area the parents they take care of their child by themselves, like what happens after their discharge, with the supervision of the medical staff, of the rehabilitation, nursing and of support present in the department.

The rooms, bathrooms and ward cleaning are guaranteed daily.

The patient’s duty is to respect the environments, equipment and furnishings present in the structure.

The structure is equipped with a living room where each patient, based on the clinical conditions and needs of the department, can stop and spend free time.

The use of TV is free from 8 to 20 in respect of the good rules of coexistence.

Board is guaranteed by an external catering service and meals are served in the room using special heat / coolers. Based on clinical conditions, a personalized diet is prepared.

Vegetarian patients or those with eating habits related to religious or other reasons may report their needs to the reference staff.

Within the “Gli Angeli di Padre Pio” extra-hospital unit, you can park your car for as long as it takes to perform or visit patients.

The religious assistance of Catholic worship is ensured by a priest available for interview, listening and administering the sacraments, upon request to the nursing staff.

Guests of religions other than Catholic must apply to the Health Directorate who will, as far as possible, find the ministers of the relevant cult.

Mass is celebrated in the Chapel of the Structure.

For any other celebrations the indications will be posted near the Chapel.

On the day of arrival the patient or a family member will have to go to the acceptance office, located at the main entrance of the structure, where they will present the required documents and carry out administrative acceptance operations that include the delivery of an extract of this service card (see Annex 1), useful for a first orientation of the patient, family members and caregivers with respect to the services of the presidium. The staff will accompany the patient to the ward where the ward team will indicate the room and the assigned bed and will provide any information regarding the hospitalization at the facility.

It is recommended to bring only the personal belongings strictly necessary, in particular: sufficient personal underwear; pajamas or nightgowns; a sweater or a room jacket in the cold season; tracksuits or comfortable clothing; sneakers or closed slippers; for patients with dental prosthesis, tray with tablets and adhesive paste; toothbrush, liquid soap, etc .; cloth / towel.

It is advisable not to bring jewelry, valuables or large sums of money as the structure is not liable for any theft and / or damage.

The documents needed for admission are:

• GP’s commitment and / or hospital discharge letter;
• Valid identification document;
• Fiscal Code.

It is also advisable to have with you:

• documentation relating to previous admissions (medical records or extracts, discharge letter, etc.);
• reports of diagnostic or laboratory tests carried out previously (X-rays, ECG, hematochemic exams, etc);
• list of drugs being taken to the home.

For patients not Italian citizens:

• valid identity document or passport;
• model E112 if foreign citizens are EU citizens;
• FTP model if non-EU foreign citizens.

The referring physician communicates the date of discharge to the patient and his / her relatives at least 10 days before the end of admission.

At the time of discharge, the patient and family members are given a letter addressed to the treating physician, drawn up jointly by all the members of the multidisciplinary team, containing the description of the rehabilitation process carried out and the indications for continuing the same post-discharge.

The room must be vacated by 09:00.

It is necessary to contact the Acceptance Office to request, if desired, a duplicate of the medical record and diagnostic tests.

The medical record can be sent or collected in person within 30 days from the date of the request.

The payment of the relative rights must be made at the time of the request.

To obtain a certification confirming admission, you must contact the Acceptance Office.

It is the precise duty of every client to promptly inform health care professionals of their intention to renounce, according to their own will, treatment and scheduled health services.

At any time and under their own responsibility, the user may request to be discharged, by signing a declaration showing the willingness to leave the Presidium against the opinion of the healthcare professionals.

At the request of the patient and family members it is possible to obtain exit permits to be exhausted throughout the day.

The request must be sent to the referring doctor who assesses whether there are no clinical or interference risks with the rehabilitation program.

Permits for longer periods are issued only if they are related to therapeutic needs during the reintegration phase in the family and social sphere.

During visiting hours, family members are allowed to leave the ward to go to the common areas on the mezzanine floor or outside the Presidium, where deemed possible by the referring physician.

In any case, family members must notify staff when they leave the ward and assume responsibility for the care of the patient.

Exit permits from the Presidium for proven reasons must be signed by the doctor in charge. The absence must be limited to the time strictly necessary.

Permits may be granted on Saturdays, after treatments, and on Sundays.

When leaving and returning, the patient must sign the appropriate register in the infirmary.

The return must take place no later than 20.00.

In respect of the patient’s rights, visits to patients are permitted:

From Monday to Friday from 12.30 to 14.30, from 18.00 to 20.00

Saturday, Sunday and holidays from 12.30 to 20.00.

In order to help allow our guests to rest and to ensure that visits are welcome, visitors are invited to:

respect visiting hours;

• avoid group or long-term visits: for each guest, no more than two visitors may enter the hospital rooms.
• do not stay in wards during health activities (medical examination and nursing care) and the distribution of meals;
• comply with the food needs of patients avoiding bringing unsuitable food and drink;
• respect the rest of others trying to avoid making noise;
• respect the indications of abstention from smoking;
• prefer the use of living rooms / relaxation areas in order to avoid obstruction of assistance activities.

In situations of particular need, visits to the assisted person may be carried out outside the pre-established time, by written authorization issued by the doctor in charge of the hospitalization unit, upon request for nursing coordination

The doctors of the facility are available to receive the relatives of the patients. Information on the timing and methods of receptions is available at the URP and reception.

For ethical correctness and to respect the legal obligations on professional secrecy (Legislative Decree 30 June 2003, n. 196 “Code regarding the protection of personal data”), the staff cannot provide telephone information on health matters and in any case on personal sphere of hospitalized guests.

The Center offers, on request, a laundry service for linen and personal clothing of the patients.

This additional service is charged to the patient.

A hairdressing service, beautician and podiatrist is available for all patients at the Center by appointment.

The use of the mobile phone is allowed in the common areas and outside the department, respecting the clients, caregivers and staff. Family members can communicate by telephone with the patients from 17.00 to 19.00 by calling the switchboard on 0882 456264.

It is necessary to keep the volume of the television and / or radio low at any time of the day. From 9.00 pm silence is a must.

It is possible to have newspapers or magazines by making a request at the reception desk that will arrange to deliver as desired.

Within the “Angeli di Padre Pio” extra-hospital unit, you can park your car for as long as it takes to perform or visit patients.

The User can take advantage of the agreement with AVAS SAN PIO for:

transport of patients with ambulance / minibus;

hairdresser service, barber, beautician service;

day and night caregiver assistance service.

For info: 3806839830